Support Center
We're here to help you with any questions or issues you might have with RFG Studio's games and services.
Our AI assistant is available 24/7 to help answer your questions!
How Can We Help You?
AI Chat Support
Our AI assistant is ready to answer your questions 24/7. Click the chat icon in the corner to start a conversation.
Discord Support
Join our Discord community to get help from our team and other players. Create a support ticket for direct assistance.
Email Support
For more complex issues or business inquiries, reach out to our team directly via email. We typically respond within 24-48 hours.
Bug Report
Found a bug in one of our games? Help us improve by submitting a detailed bug report through our dedicated reporting system.
Frequently Asked Questions
Here are some common questions our users ask. If you can't find the answer you're looking for, try using our AI chat assistant!
How do I report a bug in one of your games?
You can report bugs by submitting details in our bug reports channel on Discord, by creating a support ticket, or by visiting our dedicated bug reporting page at https://rfgstudios.com/report/. When reporting a bug, please include as much information as possible: what happened, when it happened, and steps to reproduce it if you can.
I'm having trouble with in-game purchases. What should I do?
If you're having issues with Robux purchases or game passes, first try refreshing your game or rejoining. If the problem persists, please contact us through Discord or email with details of your purchase, including the transaction ID if available.
How do I suggest a new feature for your games?
We love hearing your ideas! You can submit suggestions in the suggestions channel on our Discord server, or send them via email to hello@rfgstudios.com. Our team reviews all suggestions and considers them for future updates.